Talk Health and Care

Allow staff time to care

Job satisfaction comes from the job not the benefits.  In my experience over the years and as an educator within health and social care the issues are the fact that staff in whatever area of health and social care do not have the resources in time to deliver "person centred care".  This requires time to allow the staff member of whatever role to really get to know the person and to be able to have time to deliver, physical, social, psychological and emotional care to the people they deal with.  Time and time again I hear how frustrating the job is due to their inability to do this in the way they would like.  Just being able to do they job they want to do is for most people reward enough.

Does your employer offer a package of employee benefits and reward schemes? If so, what’s the best thing about the package?

When applying for a job in social care, does an employer’s package of benefits influence your choice?

Which employee benefits and reward schemes mean that you enjoy working for your employer?

Are there any employee benefits and/or reward schemes you’re aware of in other sectors (or in other social care employers) that you’d like to see introduced in adult social care?

Commenting is closed

Isabel DHSC May 3, 2019

Hi Pauline,

Thank you for your comments. I agree that social care staff need to have enough time to carry out their roles properly, without feeling hurried.

We're also looking into how to make staff feel rewarded by the little things - perhaps a voucher to recognise success, or being able to access discounts at local cafes and gyms.

Do you think this is something that would appeal to staff?


Pauline Read May 3, 2019

Hi Isabel, thanks for the feedback. Appreciation for a job that is hard physically and mentally is crucial. Managers need to verbally thank staff more. I have experienced cases when vouchers have been given but staff have voiced the fact that actually they mean nothing without the support and thanks of management on a daily basis. So I feel it needs to be a rounded approach incorporating all forms of appreciation.

Isabel DHSC May 7, 2019

Hi Pauline,

Thank you for your reply. What you've said has been really useful - I take your point that if staff don't feel supported and appreciated by managers on a basic level, any additional rewards will lack meaning.

I have passed on your suggestions to my colleagues to be used as part of our work into this issue. Please do post again if you have any more to add to this or other ideas.