Talk Health and Care

Recognition of social care workers skill level

Laura D
Laura D | Oct 2, 2018 | in Feeling included and valued

We provide on-going support and training to our home care workers. We listen to our staff, invite their thoughts and feedback, and maintain an open and transparent culture. We thank our staff for their hard work and share positive feedback from clients and colleagues. We give them confidence to work within their skill set and to raise issues and refer to other services when required. 

What would you like to happen to make you feel more included and valued at work?

A culture change is needed across the UK to recognise the skill and professionalism of care workers on the front line. This morning on the radio I heard a government official talking about the need for low skilled workers from overseas to work in care. This is a complete failure to recognise the high skill level of care workers. They are often working on their own in challenging environments using their skills and expertise to care for people at home with wide-ranging care needs. Their role in health and social care needs to be valued as much as (not more than!) everyone else. Each employee in health and social care worker is a vital cog in the NHS/Social care machine and each should be recognised for their value and skills. 

Care workers are highly trained, skilled staff caring for vulnerable people in their time of need. It is a job that many of us would struggle to do. Understanding this is fundamental to bringing change and improvements to social care and to improve integration between health and social care.

edited on Nov 5, 2018 by Isabel DHSC


Premium value should be placed on Carers who are realistically (life savers) by expecting high qualifications for a vital service.

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Adam DHSC Oct 11, 2018

Hi Laura,
Thanks for your input and comments. You will see that Matt Hancock has mentioned your comments in his blog:

Please continue to contribute with more ideas and suggestions.


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Caroline Dinenage Oct 17, 2018

Dear Laura,

Thank you for your comments. I want to personally thank you for the hard work that you and your team do to look after vulnerable people every day.

It’s absolutely inaccurate to describe jobs in case as unskilled; meeting staff across the country I know that care jobs take skill, professionalism and dedication, which is why it’s so important to ensure staff are empowered to learn, develop and progress. Ultimately, when staff are supported they are better able to care for the people they look after. Skills for Care, working alongside social care providers, are central to ensuring this is the case up and down the country.

I would like to assure you that we are working on ways to improve recruitment and raise awareness of social care as a rewarding career, and will continue to keep you updated. We will be setting out our plans by the end of the year to ensure we have the care workforce that we need to support the most vulnerable people in our society.


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